How do I get my photos?
Scan the Italewa QR at the event. You land in that gallery. You can browse watermarked previews, or take a selfie after you agree so the site can find pictures of you. Matched photos download as HD or 4K.
Help
Frequently asked questions
Short answers. The legal pages have the full NDPA and privacy wording.
Guests
Do I need an app?
No. Italewa is a website that works on a phone. You can install it like an app if you want, but the app store is not required.
Is face search required?
No. It is optional. You can refuse and still leave the page. If you say yes, the scan is only for that gallery.
What about the NDPA and my face?
Italewa follows the Nigeria Data Protection Act 2023 for everyone who uses the product, wherever you are. Face search is sensitive personal data. We ask for consent, we do not sell face data, and we do not keep the selfie as a profile. See the NDPA page and the face search notice.
What happens when a night ends?
The gallery closes. You cannot search faces, download originals, or save photos from that night. Italewa may keep an Event Center highlight — the cover with faces veiled — so the night stays listed as Not active. Live nights stay enterable.
Is Italewa only for events in Nigeria?
No. Scan the QR at the event, wherever it is. Guests and creatives use Italewa at home, abroad, and in the diaspora.
Creatives
How do I start?
Create an account with your studio details and tick Event Center highlights. Pick Small or Medium and pay, or request a custom quote for Large Event. Then create the event, upload photos, and go live so the QR works. The same account can buy more packages later for more nights.
What do the packages include?
Each paid package is one event on the same account. Buy as many as you need — you do not open a new account for the next night. Small is ₦30,000 (up to 500 photos / 10 GB, 7-day gallery). Medium is ₦45,000 (up to 1,000 photos / 20 GB, 30-day gallery). Each file can be up to 20 MB, and you can add 50 photos per drop. Large is quoted after we understand the night.
Can I get a refund?
If you have not created an event, write within 7 days. After the event exists, the package is used. Custom quotes follow what we agreed in chat. Full detail is on the refunds page.
Edits and support
What do premium edits cost?
₦7,000 for one photo, ₦12,000 for two, ₦15,000 for three. Extra photos are in packs of two at ₦6,000 each. Edits are well done, not automatic. After Paystack confirms, they are emailed and downloadable on the gallery page within 15 minutes.
How do I reach you?
Phone +234 912 333 3390. Support [email protected]. Privacy [email protected]. Social @Italewalive.